I Searched For My Photos But Can't Find Any. What Now?

If you tried finding your photos with all possible ways without any chance and still need assistance, please contact us by sending an email with your bib number and a detailed physical description to

Please be sure to provide as much detailed information as possible when contacting us so we will be able to assist you in a timely and efficient manner.

We search the photos the same way you can, except you have the added benefit of knowing what you look like and what to look for if your bib number is missing or unreadable. If you need assistance with finding your photos when your bib number search does not yield any results, please provide as detailed a description of yourself as possible: hair color, hair style (pony tail, bald, buzz cut, beard, mustache, long, short), ethnicity, any distinguishing marks like tattoos or numbers written on arms/legs, distinguishing clothes (almost everyone wears black and mud will often obscure designs on clothes), etc. Basically, we need information that would help someone recognize you without ever having seen you.

If you experience any technical issue, please let us know what device (iPhone, iPad, Android, etc.) and browser you are using to access the photo timeline. Older versions of Internet Explorer are not compatible with the timeline, so if you use Internet Explorer and experience any issues, please try Chrome or Firefox to see if that works for you.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.